I fly domestic and international with Virgin. Have found them to be better than Jetstar for example. They look after the children really well on international especially. Food was good too and plenty of fluids offered. As I don't sleep well the flight attendant came around and offered me turkey sandwiches and drinks and made sure I knew where to get snacks from if I felt like having them. Kids were 10 and 12 at the time and were made to feel as important as the adults were. Can't fault the service we've had anywhere we have flown. Can't say the same for the other airline though
Jetstar. No notification to either my daughter or myself of cancellation of the flight home. We go to check in as we were early only to be told that as the flight we were now booked on was some 4 hours later, it was too early for check-in so had to fill in time with a 4 year old suffering severe tonsillitis so not happy all round. We sit waiting to check in for the flight only to be told that the flight is again delayed, and yet again, another announcement of more delays. Some 8 hours later we finally were on board and no offer of so much as a drink of water was made or a sandwich before boarding. You would have thought that the wine we bought on board was cold, but no, another let down. Never again!
My partner and I used to fly quite a lot and we always used Virgin. To be honest I would only ever fly virgin or QANTAS. We joined the Virgin frequent flyer program and actually accrued enough points for a couple of free flights.
Yes - a few times. The last time was last year flying to Seattle. The seats were comfortable, food pretty good and the service and friendliness of the staff excellent, so would have no problem flying with them again. They also at the time had the cheapest fare on offer. I have flown Qantas a couple of times in the past and found them expensive, the staff unhelpful, and the airline itself is a bit over-hyped in my opinion.
I enjoy flying Virgin but I find their "Cheap" flights aren't cheap. My 3 children live in Sydney & I'm in Perth so it cost Me a fortune when I see them. If it was cheaper I definitely fly to Sydney more.
Why is it so ridiculously more expensive to fly anywhere within our own country(Australia) ???
Oh! Gill, to answer your question: it's because over the years', the unions have pushed, & pushed, & pushed for higher wages.
THAT is THE most expensive commodity cost to Airlines, & other Companies', too!
That's the reason, if Companies' want to 'cost cut', they sack staff.
Yes in fact I recently went to Melb return and heading to Hobart return in November mainly because I now have a Velocity card. I flew to Europe return with Singapore airlines which is affiliated with Velocity and received good points so now going to use Virgin to build my points up.
I think I might have . . . . I have an idea that they ferried us to NZ once as a carrier for Air NZ. . . . but I could be wrong. We always try to fly Qantas if at all possible. We used Cathay Pacific once to go somewhere (over the rainbow . . . ?) and they were superb. Could not fault them in any way.