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Do you use myGov?

by Vee (follow)
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myGov
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Do you use the myGov website? If so, do you think it is easy to navigate?

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Top Answers
Yes. My husband uses it. He says he doesn't have too much.problem using it
Yes, and for the most part it is easy to navigate. This one time, however, I had to call the helpline because I couldn't locate something, and not even the person on the other end could find said thing.
by Vee
Since I'm in the UK, I don't. What is the website for? We mifht have something similar.
Dole payments, disability allowances etc. :-)
by Rice
Ah okay, so does it just provide information about it or do you actually have an account where you can deal with all your personal taxes, benefits, etc online rather than through post?

I think for me, that is something I'd rather do through the post than online, but it would be a good resource for finding out information.
Yes, MyGov is interactive, we can do our account things online and they have a phone app too. Of course, as with all things government, it doesn't always work and there are a lot of complaints. A lot of the time it is simpler to get in the car and go to the office.
by Rice
Yes. It's okay but certainly nothing to write home about.
by Rice
Yes, my husband uses it.
Yes, us pensioners mainly have to, and the government encourages you to use it too.. so older people without computers have to line up and wait in their unfriendly atmospheric branches! Recently I wanted to hand a document over the counter, "she" said scan it whilst in their office for them! No - it is not easy to navigate to some areas and I find it slow to access as well.
brigi, that would have made my blood boil. I think that's somewhat the point. It's like they've outsourced some of the work to us to cut their workload - and we have no choice but to comply!
by Vee
I tried to use m,y gov to put in my tax form but I found it frustrating it didn.t seem to work.
I have used it and found it frustrating. Forget your password and you're in for it - can't just reset like with anything else, but have to set up a whole new account and go through the process of linking everything to it again. Hopefully it improves.
Crap, Sarah. Thanks for letting me know. I'll be sure I don't forget mine! (Writes it down in a safe place)...
by Vee
I don't mind it. I have used it to claim my parenting payment (or whatever it's called after you have a baby). But I had issues with my husbands trying to claim his dad and partner pay.

What I really like about My Gov is you can link it to the ATO and Medicare so you can easily get your immunisation statements for daycare/preschool.
Also because I linked it to the ATO it showed up all the super accounts I had money in. I thought I had consolidated it but hadn't. All I had to do was press a button to request a transfer to a different super fun which also showed on the screen. So easy and no paperwork
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