I like to physically go to the store and select my own items, especially fruit and veg. We did do it online once, when a resort we stayed at offered to pick up our grocery order and have it in our room upon arrival( our apartment had a fully functioning kitchen ). We did not particularly like it, as it took so long to trawl through all the items that were available to buy , and find what we wanted before we left home. Not something I have time for on a regular basis. I'm sure that I would end up doing it later in life, if I was physically incapacitated , or unable to do it myself for some reason.
The first couple of times I ordered online it took me ages. However, Coles onlone keeps a record of what you have ordered previously. Once you have ordered a few times it is very quick to go through this list and order your staple items. It is easy to use search to find items you order less frequently. I don't know how it goes with other supermarkets but it's probably similar.
I force myself to go to the shops . . . or I might never go out! I take my own basket and one folded bag as, like Finy, I am an impulse shopper. This way I buy only what I have on my list, I like to see my veges first hand and if I can fit a good "special" in I will take that too. I can't carry very heavy things these days so I have to be sensible. If I get feeble, I'll make my daughter shop for me. Hahahahahahaha.
I do most of my grocery shopping online as I don't have a car and love the convenience. However, I often buy fruit and vegies in person. I take my personal shopping trolley/cart and go to the local market which is held on Sunday or I catch a train to another suburb which has 2 greengrocers with excellent prices. Sometimes I buy meat in person too.
I prefer to shop in person as I'm very particular about the quality of what I'm buying. Having said that, one of my daughters who is time poor regularly shops at Woolworths on line and I've been at her home when the delivery is made and was surprised that the fruit and vegetable quality was first class along with the meat. Far too pricey for me. Give me the local butcher, chicken shop and green grocer any time.
Food shopping is always in the shop. I tried on line once, it was late, it was incomplete and it was full of substitutions. So face to face it is for food.
However when it comes to all things non food I am rather partial to the on line shopping!
I prefer to shop myself. I tend to carefully pick fresh produce (ripeness, use by date, damaged/not), which I doubt any store staff would spend time doing, and would not be allowed to pick the latest use by date, and would just grab the nearest apples or carrots, whatever, rather than carefully selecting. And if I am not shopping in person,I cannot take advantage of mark downs due to short use by date, damaged containers, whatever, that I find acceptable, but would not if the store foisted it on me...and charged full price for it... Apart from which, my life is not full and busy enough for me to need to have someone else to do my shopping