I have been with my bank for longer than I can recall!!! I have no desire to change and I always feel a genuine loyalty as well as a sense of thanks ,as when I became too ill to work they helped me so very much in sorting an extension to my mortgage and a a payment free period for up to 3 months if I needed to take advantage of it! They also are very much on the ball with noticing when unusual things are happening within the account and contacting me about transactions which seem downright odd compared to my usual banking behaviour! This happened just yesterday actually ! I got a call to say that my Debit card appeared to have been compromised with strange transactions totalling over $7,000.00 showing in the past 3 days!!! They ,of course declined payment as ,being a DEBIT card,I only put what I need into the card account so I can pay any bill immediately,leaving a NIL or nearly nil balance within half an hour! They also cancelled the card completely and were phoning to let me know all this had been going on.A new card with new details and PIN is on its way,and I could not be more relieved or more impressed with this fantastic vigilant service. Wow!!! I wish that maybe I DID have over 7 grand to spend,but it certainly would never be in a DEBIT account,if I did!!!
Yes! I am VERY loyal to my bank and it does happen to be one of the big ones!
I don't feel any loyalty to banks - banks are banks and they make more money than they deserve! We have been with our current bank for about 4 years. We joined this bank when we took out our second home loan. Prior to this bank we were with our previous one for a couple of years. I have tried several different banks over the years. We recently reassessed our home loan rate and were considering changing banks but ours came good and discounted our rate. According to my partner (He's the numbers guy, so I leave him in charge of bank negotiations!) we will be reassessing again in a few months.
I've been with my current bank fo well over thirty years. It would take a lot to get me to change and since we no longer have a mortgage I suspect there is littel difference between one bank and another.